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Distinctions to accelerate your personal and professional evolution

The Top 6 Mistakes Coaches and Practitioners Make [and Their Solutions] (Part 1)

It is amazing how many coaches, solopreneurs, massage therapists, lawyers, etc. are competent at what they do--yet suffer financially. They are doing good, but they are not doing well--that is, they are struggling financially, mentally, and emotionally.

 

There are reasons for this. I have identified the top 6 reasons--and their solutions-that I have found in my experience in my own business as well as observing those who still have a "practice".

 

The first 3 are presented to you below. The next three will be in Part 2 in a couple of weeks.

 

Mistake #1:  Thinking "Money and Spirituality are in Conflict"

 

For some, "capitalism" is a bad word. Which makes sense. "Capitalism" was a phrase coined by the biggest enemy of the free market and free enterprise to ever live--Karl Marx. Yet, we keep that inaccurate and pejorative moniker. We were taught for thousands of years that to profit was bad--and then this meme was punctuated by the evils of capitalism laid out by a failed mathematician who had no foresight into the services industry--never mind respect for private property and Natural Law and was therefore essentially a thief on a grand scale. Even though with the rise of capitalism in the mid-1800s, our standard of living has more than trebled, never mind that our life expectancy has doubled in a short time as a result...it...is...bad.

 

While there was a a time when one could only profit by exploitation and manipulation or by inheritance or plunder, this has not been accurate for nearly 300 years.

 

[Before commenting on this, please read my series of articles on Spiritual Capitalism, found here: Read First || Read Second || Read Third.]

 

Maybe we should consider throwing off the chains of thinking birthed centuries before the Enlightenment and even before the founding of this Country and came to a head--and have been proven to be inaccurate, ineffective, and fundamentally broken in the last Century.

 

The truth is, it is not only possible to come from service and contribution in a "for profit" environment--that is to live a purpose-filled life--but also to profit well from it and to live prosperously. It takes some personal work--being mindful of your thinking, cleaning out your unconscious imprints of guilt and shame, and to constantly be of service while having sufficient esteem for your self to recognize the value you are bringing to another's life and to have them provide that value monetarily in exchange. It takes a lack of attachment to "closing that deal" and being more focused on service and "opening relationships"--and much more.

 

Actually, I have found what can be provided to our clients lives is priceless to them. Fees are insignificant when weighed against what the work we do in their lives will make possible. It is not a commodity. It is a gateway to greater freedom and happiness. We can live a spiritually oriented life--and integrate free-market, service-based principles into that.

 

By doing so, we integrate our spiritual and our financial life. This frees us from guilt, shame, and allows us to flourish spiritually while prospering financially.

 

Mistake #2: Underdeveloped Skill: Sales, Marketing, and Ethical Influence

 

We have all had negative experience with sales people. Not sales professionals, but sales people--that is, people who want to "close a deal" rather than open a relationship. And most sales trainers teach techniques with little regard for a philosophical base or grounding. I do not support that.

 

I used to think sales was a dirty word. That was until I realized that until I could influence people to take action in their lives--leverage them beyond their limitations--I could never really do much good in the world. You can only be a positive agent for change if you can inspire others to move beyond their current thinking--the thinking that has them in their current life situation and has stopped them from being fully free and thriving.

 

Therefore--if you truly want to do good in the world, it becomes your duty--yes, your duty--to assist others in overcoming their limitations. That means learning to sell and market your services in a compelling way that comes from service and contribution while combining that with powerful tool of influence.

 

You must gain those skills if you want to make a difference and be prosperous.

 

While it may be hard to swallow at first [took me years to accept] you must be a sales person first--that is you must be able to enroll others in a vision--to live your purpose and prosper.

 

Mistake #3: A Lack of Structure: Service, Sustainability, and Packages

 

One you are coming from service and contribution, you begin to consider what would best serve the client. Most practitioners have session-by-session practices or monthly packages, but they do not have comprehensive packages that have stages and phases in them. How many people out there have dabbled here and dabbled there and never really bucked down and did the deep work to reveal greater depths within themselves? I have found most clients approach their personal development this way. "Well, I have tried this and I have tried that...", [but I never really got what I needed that was deeper].

 

The best thing you can do as a coach or a practitioner is to find a way to create a compelling 3-stage or 3-phase offering that allows the client to reveal greater and greater depths or to attain greater and greater heights. For a massage therapist, this may mean something like:

  • Healing
  • Activating
  • Opening
For a Coach it may mean something like:
  • Clarity
  • Tool Gathering/Education
  • Purpose/Action
I am just pulling these out of my pocket and tossing them out there. The point is that if you truly want to be of service to your clients, you will develop a phased program so that they finally make a deep commitment to themselves--and they finally achieve that elusive transformation--mentally, emotionally, and perhaps spiritually, they have been looking for for years. In the process, you create a sustainable practice with monthly payments coming in--and you get to then relax and be certain you are always acting with integrity and acting ethically. People only get slimy when they are desperate. You owe it to your clients to create a deep compelling offer that is only offered with integrity--and you owe it to your self to be prosperous as a purpose driven helper. Everyone wins. And wouldn't you like to be in a position to say to to a prospect you really do not want to work with? Of course you would. Wouldn't you like to always operate with full integrity and ethics intact coming from service and contribution? Of course you would. Wouldn't you like to provide comprehensive solutions to your clients so you can make a deep and lasting positive impact on their lives? [The next 3 top problems/errors and solutions will be handled in part 2]

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How to Determine Your Fees and Get Paid What You Are Worth [Part 1]

One of the challenges I see so many coaches and solopreneurs struggle with is what they should charge for their services. Most do not know what they should charge. Many charge what they think they can get. Some charge whatever the next coach or practitioner charges. That is--"the going rate". Many charge what they would be willing to pay themselves. Most charge less than they are worth--while improving the lives of others dramatically.

But why? And what are the solutions to this travesty of value?

There are three primary reasons:

  • Mistakingly thinking they are actually trading time for money, and/or that their services are a commodity. A thing to purchase
  • Limiting beliefs; usually about themselves or the value they bring at their very core-and what they or their services are worth, what the prospective client would be willing to pay, or about money in general
  • A lack of sales skill; they do not know how to create accurate yet inspiring value perceptions in the prospective client that make the fees irrelevant or appear minimal in comparison to what they are getting through the service.

How the heck do you determine or set your rate?

What are your services and/or your offering actually worth?

There are two answers to "how do you determine the rate?", or "what should I charge?":

  • 20% more than you feel comfortable asking for
  • Whatever the market can bear: whatever you can consistently get in return for your services or product

I have never met a solopreneur or some other type of small business person, who was in their first 5 years in business, who I have not advised to raise their rates. After understanding what they do, I examined their rates, and told every single one of them to raise them about 10% to 20%. They were all dramatically undervalued and undervaluing their offering.

You Might Be as Well

There is fear around raising rates for most people. They think they will see less clients, and as a result, have trouble with their financial obligations, they fear people will not pay that rate, and ultimately they either lack confidence in themselves and their offering, or they themselves are making the mistake of confused value perceptions; they do not see the true value for themselves.

So especially if you are just starting out or you are in the first few years of building your business, as a general rule of thumb, you should add 10% to 20%. Not so much that you are anxious about it, but enough to expand your beliefs about your value.

What can the market bare? In other words, charge whatever people are willing to pay. Ultimately, the consumers of your services set the rates. If your conversion rates of prospects to clients is too low [and I say it is too low if you can not reasonably count on them signing up], then your rate may need to be adjusted down. However, where you look first, is your ability to sell or enroll others in your services. Be careful to look there first. Anyone can get better at anything. Lowering your rates serves no one--least of all the client.

Clients who pay more are more serious about the work--and they get more accomplished in a shorter period of time. AND you show up at an ever grater level of excellence at a higher rate, multiplying this exponentially.

This is why I do not allow friends or family to subsidize a clients work for them with me.

They can borrow the money--they will take that seriously--but they may not be gifted any number of sessions. It is for the clients own good. And in the case of their borrowing it, I usually conduct my due diligence in making sure my work with them relieves more stress than it creates, so if there are underlying issues around money in their relationship, I may still decline that, not wanting to exacerbate them.

Additionally, if you told me you were unable to get the rate you wanted, I would ask a few questions

  • Can't get it from whom? Which market? There is always someone somewhere who can afford you and will see the value in it. The higher the rates, the smaller the pool of prospective clients as a matter of financial and numerical fact, but you can get it from the right target market
  • How confident and relaxed are you when they review the agreement and see the fees? Do you communicate worth and confidence? Or do you communicate an opening for a negotiation? Do you communicate uncertainty? Or--god forbid--do you ask them if it is too high as you project your own unresolved issues around money onto them? [The client has enough of their own limitations--they do not need you to add yours]
  • Are you selling from vision and possibility and creating more accurate and inspiring value perceptions in the prospect--or are you trading time for money?
  • How effective are you at inspiring, enrolling, and re-framing concerns?
  • Where do you need to gain additional skill?

No matter how good you are, you can ALWAYS improve your sales and communication skills.

Those are the questions we explore first to be an Evolutionary Professional--to be constantly improving our efficacy at leveraging others beyond their limitations to have the life they dream of. There is always something you could have done to make a difference in the process. Examine that and only that. After that inquiry is exhausted, then you can indulge in examining how the client X,Y or Z. And it is, in fact, an egoic indulgence unless you are clarifying what a "qualified" prospect is.

You also need to look at what your intake process and your behavior is telling the client and yourself about what are you selling and offering? What are you offering? How clear are you when you communicate that? Do you communicate competence? Where do you come from or what platform do you stand on? What does your approach and your behavior presuppose as organizing principles. Not espoused beliefs or platitudes, but rather--integrated and aligned behavior.

One of the organizing principles I shared with my Apprentices and Evolutionary Professional clients and I will share with you now is this: You are not selling them on your service or product. It is a mistake to think so no only for your relationship to your own fees, the client's relationship to your fees--their investment--but also your level of fulfillment. If you try to sell them on how great your product or service is, you run the risk of some dynamics that will be set you up to less effective.

What you are selling them is a solution to a problem, or an access--a gateway--to the vision they have for themselves. Therefore:

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Evening Intro ::: How to Create Compelling Packages for Your Clients

Sustainability of Change for Your Clients | Financial Sustainability for You


[RSVP Required]


It is no secret that a primary component of building a 6-figure practice is to offer prospective clients a comprehensive package and path to step into.

Not only does it allow you to guide a client to more sustainable and stable change that takes hold--change that actually sticks--serving them more comprehensively--it also allows you, as the practitioner, to relax into serving them--allowing you to focus all of your energies on the clients outcomes--rather than concern for whether they will be back next week--or not.

That's all well and good...but :::

Many of my clients lately have been asking "Well, HOW do I create one, McClain?"

HOW do we create these offerings such that they are coherent, cogent, compelling, and credibly solid?

This seems to be a fairly confronting aspect of building a 6-figure coaching or practitioner business. Confronting both emotionally and structurally.

Doing what The McClain-Ness™ does best, I have modeled out the structure of this kind of offering and what it must contain and comprise to be something that a client finds coherent, cogent, compelling, and credible.

What you will take home with you from this event :::
  • The structure of phases and stages and how to "stack" them to best serve the client
  • The 4 components a comprehensive package must have to be compelling
  • How to use the package to NOT sell and therefore sell even more effectively
  • The philosophical and emotional residue that comes up for practitioners from antiquated ways of thinking ::: and how to resolve them

What ::: Evening Intro ::: Sustainability of Change for Your Clients
Financial Sustainability for You

When ::: Tuesday, November 24th from 7pm to 8pm
Where ::: http://sandboxsuites.com/ [10th and Mission Streets in SF]
Cost ::: $0.00 [Free]
Why ::: Duh. See above.

In Service,
/jason.the.mcclain™

 

 

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Evening Intro ::: Sustainability of Change | Financial Sustainability

Sustainability of Change for Your Clients | Financial Sustainability for You

How to create compelling packages for your clients.

"The most striking feature of the perennial philosophy/psychology is that it presents being and consciousness as a holarchy of dimensional levels, moving from the lowest, densest, and most fragmentary realms to the highest, subtlest, and most unitary ones." --Ken Wilber


You may be wondering ::: what the heck does that quote from Ken Wilber have to do with creating packages for your clients?!

I am happy to share that with you.

 


It is no secret that a primary component of building a 6-figure practice is to offer prospective clients a comprehensive package and path to step into.

Not only does it allow you to guide a client to more sustainable and stable change that takes hold--change that actually sticks--serving them more comprehensively--it also allows you, as the practitioner, to relax into serving them--allowing you to focus all of your energies on the clients outcomes--rather than concern for whether they will be back next week--or not.

That's all well and good...but :::

Many of my clients lately have been asking "Well, HOW do I create one, McClain?"

HOW do we create these offerings such that they are coherent, cogent, compelling, and credibly solid?

This seems to be a fairly confronting aspect of building a 6-figure coaching or practitioner business. Confronting both emotionally and structurally.

Doing what The McClain-Ness™ does best, I have modeled out the structure of this kind of offering and what it must contain and comprise to be something that a client finds coherent, cogent, compelling, and credible.


What you will take home with you from this event :::
  • The structure of phases and stages and how to "stack" them to best serve the client
  • The 4 components a comprehensive package must have to be compelling
  • How to use the package to NOT sell and therefore sell even more effectively
  • The philosophical and emotional residue that comes up for practitioners from antiquated ways of thinking ::: and how to resolve them

What ::: Evening Intro ::: Sustainability of Change for Your Clients
Financial Sustainability for You

When ::: Tuesday, December 15th from 7pm to 9pm
Where ::: http://sandboxsuites.com/ [10th Street @ Mission Street in SF]
Cost ::: $0.00 [Free]
Why ::: Duh. See above.

In Service,
/jason.the.mcclain™

 

 

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Creating Comprehensive Offerings | Sustainability of Change | Financial Sustainability

UPDATE ::: You can now hear the call by clicking play below. You can also see the links mentioned in the call here:

 

  • The FAQ I mentioned as an example is HERE.
  • The two services offerings I mentioned so you can see their structure are HERE and HERE.

 

And if you are interested in the course we are about to release, sign up to be notified HERE.

 

Here is the audio for the call:

{mp3}free_teleseminars/2010_03_22_creating_offerings{/mp3}

 

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Teleseminar ::: Coaching the Coach ::: Creating Packages

How to create compelling packages for your clients.


"The most striking feature of the perennial philosophy/psychology is that it presents being and consciousness as a holarchy of dimensional levels, moving from the lowest, densest, and most fragmentary realms to the highest, subtlest, and most unitary ones." --Ken Wilber


You may be wondering ::: what the heck does that quote from Ken Wilber have to do with creating packages for your clients?!

I am happy to share that with you Monday, March 22 @ 7pm Pacific [You must register for this call at the link].


It is no secret that a primary component of building a 6-figure practice is to offer prospective clients a comprehensive package and path to step into.

Not only does having a comprehensive offering allow you to guide a client to more sustainable and stable change that takes hold--change that actually sticks--serving them more comprehensively--it also allows you, as the practitioner, to relax into serving them--allowing you to focus all of your energies on the clients outcomes--rather than concern for whether they will be back next week--or not.

 

Many of my clients lately have been asking "Well, HOW do I create one, McClain?" 

HOW do we create these offerings such that they are coherent, cogent, compelling, and credibly solid?



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